By Hayley Manning
THE ANZ, a well established bank on Deloraine’s bustling Emu Bay Road has closed and a popular retail shop is set to follow suit.
The Reject Shop will close its doors on 5th July 2019. A spokesperson from the Reject Shop Head Office (Vic) issued the following brief statement. ‘After taking lots of factors into consideration we have decided to close the store. Staff will be redeployed to other stores.’
ANZ Deloraine branch closed at short notice on 24th April, after many decades of service.
Guy Barnett, MP, has gathered a petition to be tabled in the House of Assembly, aiming to draw attention to the effect the sudden closure has had on residents and small businesses throughout the Meander Valley.
ANZ General Manager (Vic/Tas), Michael Wake, said ANZ is disappointed that leasing circumstances beyond their control led to the Deloraine branch closure.
‘We were recently notified of changes to our leasing arrangement and have now reached an impasse which will see us discontinue our lease. We are working with customers and staff to ensure we can make this difficult transition as smooth as possible,’ Mr Wake said.
Online banking saves a bank the most money per transaction, followed by use of an ATM. Face to face customer service within a branch is the most expensive transaction for a bank.
In 2017, the four major banks spent a combined 4.2 billion dollars on online and mobile banking technology; giving an insight into the future direction of banking.
Mr Wake acknowledged the inconvenience rural branch closure would cause to a rural community.
‘We understand our regional customers are often adversely affected by branch closures and we apologise for the inconvenience we know this will cause some of our customers,’ he said.